Commercial name ‘Kendani.com ‘and website www.kendani.com are the property of Abora World S.L.L., with CIF B-95926358 and registered office at Calle Uribitarte 6, 2o, 48001 Bilbao, Bizkaya, Spain.
Kendani.com is a purchasing platform that connects consumers and environmentally responsible vendors,
through the website www.kendani.com. Kendani.com facilitates the contact between responsible
producers and consumers. Kendani.com is responsible for selecting vendors based on their commitment to responsible production.
The following General Terms & Conditions regulate access to the website www.kendani.com and the Kendani.com purchasing platform and, in general, the commercial relationship between the user, the vendors and Kendani.com, including the purchase and sale of any of the goods and products that are offered on the platform.
Kendani.com reserves the right to modify or replace these General Terms & Conditions, legal notice or other policies at any time.
PRODUCTS AND SERVICES.
All products listed for sale on the Kendani.com platform must be produced responsibly and in accordance with the values presented on the platform. Therefore, Kendani.com reserves the right to decide, at any time, the products that vendors can offer for sale through the platform. Likewise, Kendani.com reserves the right to stop providing or facilitating access and use, at any time and without prior notice, of any of the different types of products offered on the platform. In addition, Kendani.com reserves the right to add, remove or organize different categories of products on the platform, at any time and without prior notice. Pictures of the products included in the platform will correspond in the most reliable way possible that the web display technology allows to the actual products. The prices indicated on the platform are in Euros and include VAT, unless otherwise indicated.
PROCEDURE AND METHOD OF PAYMENT OF PRODUCTS.
Payment of products can only be made by credit or debit cards, or any other forms of payment that are available at any time on the platform. For the purposes of proceeding to payment by electronic means, Kendani.com uses an electronic commerce payment gateway and in no case will the data of users be stored or preserved through said payment gateway. The use of any available means of payment will be subject to checks and authorizations by the entities
responsible for them, and in case the corresponding entity does not authorize the payment, the purchase process will end and the order will be automatically canceled. When the payment is authorized, the price of the products and their taxes will charged at the time of formalizing the order.
Kendani.com agrees not to allow any transaction that is illegal, or is deemed as potentially harmful or having a negative impact on the image of the credit card brands or the acquiring bank. Kendani.com
reserves the right to cancel or reject any order from a user with whom it maintains a dispute regarding the payment of a previous order.
OBLIGATIONS OF THE USER.
The user is obliged, in general, to use the Kendani.com platform, to purchase the products and to use each of the platform’s services diligently, in accordance with the law, morality, public order and the provisions in these General Terms & Conditions, and must also refrain from using them in any way that may prevent, damage or impair the normal operation and enjoyment of the platform by other users or that could injure or cause damage to the goods and rights of Kendani.com, its vendors, users or in general any third party.
Buying on the Kendani.com platform does not require registration. However, it is recommended that users register an account on Kendani.com to enable better service. When registering, users must provide only accurate and true data. Kendani.com is not responsible for the inaccurate information provided by the user.
By registering, the user receives a user account, which contains information, for example, about purchases made by the user. The information provided in the user account is confidential and for personal and non- transferable use. Once the user is registered, Kendani.com will send a confirmation of the registration and any instructions for accessing and using the Kendani.com account to the email address that the user has specified. The user will be solely responsible for the proper custody and confidentiality of the password, for which it is understood that any third party that can use them does so with the consent and on behalf of the user.
OBLIGATIONS OF THE VENDORS.
The vendor agrees, in general, to use the Kendani.com platform, to sell the products and to use each of the platform’s services diligently, in accordance with the law, morality, public order and the provisions in these General Terms & Conditions, and must also refrain from using them in any way that may prevent, damage or impair the normal operation and enjoyment of the platform by other users or that could injure or cause damage to the goods and rights of Kendani.com, its vendors, users or in general any third party. Kendani.com only allows responsible vendors to sell their products on the platform. In order to sell on Kendani.com, a vendor must complete a responsibility assessment that covers three aspects:
environmental, social and corporate responsibility. In order to make evaluations more accurate and truthful, Kendani.com reserves the right to request additional details from the vendor about their business practices. Kendani.com reserves the right to approve or disapprove the vendor’s permission to sell on the Kendani.com platform.
In addition to the general terms and conditions presented here, the seller must accept Kendani.com’s Delivery Policy, Returns and Refunds Policy, as well as other terms and conditions presented in the Vendor Agreement.
Once the vendor is registered, Kendani.com will send a confirmation of registration and other instructions or access and use of Kendani.com account to the email address the vendor has specified. The vendor will be solely responsible for the proper custody and confidentiality of the password, so it is understood that any third party that may use it does so with the consent and name of the vendor.
INTELLECTUAL AND INDUSTRIAL PROPERTY
Kendani.com is the owner of all the intellectual and industrial property rights of its web page, as well as the elements contained in it (for example, images, sound, audio, video, software or texts; trademarks or logos, combinations of colors, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.), all rights being reserved by Kendani.com or its licensors.
Any use not previously authorized by Kendani.com will be considered a serious breach of intellectual or industrial property rights.
The users and vendors undertake to respect the Intellectual and Industrial Property rights owned by Kendani.com. You can view the elements of the web and even print, copy and store them on your computer’s hard drive or on any other physical medium as long as it done solely and exclusively for personal and private use. The users and vendors must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of Kendani.com.
All the brands, trade names or distinctive signs of any kind that appear on the Platform are the property of Kendani.com or, where appropriate, of third parties that have authorized their use, without it being understood that the use or access to the platform and / or to the contents, attribute to the user any right over the aforementioned trademarks, trade names and / or distinctive signs, and without being understood to be assigned to the user, any of the exploitation rights that exist or may exist over said contents. Likewise, the contents are the intellectual property of Kendani.com, or of third parties where appropriate, therefore, the Intellectual Property rights are owned by Kendani.com or third parties who have authorized their use, who are responsible for the exclusive exercise of the exploitation rights of the property in any
form and, especially, the rights of reproduction, distribution, public communication and transformation.
Reproduction, distribution and public communication, including making all or part of the contents of this website available for commercial purposes in any medium and by any technical means, are expressly prohibited without authorization from Kendani.com.
The intellectual property of the vendors (for example, brands, trade names, images) used on the platform will remain the property of each vendor. However, Kendani.com reserves the right to use any material uploaded to the platform by vendors for marketing and communication purposes.
The unauthorized use of the information contained in this website, as well as the infringement of the Intellectual or Industrial Property rights of Kendani.com or third parties who have transferred content to the platform, will give rise to the legally established responsibilities.
AVAILABILITY OF THE WEBSITE
Kendani.com does not guarantee the absence of interruptions or errors in accessing the website, its contents, or that it is up to date, although it will use its best efforts to avoid, correct or update them, where appropriate. Consequently, Kendani.com is not responsible for any damages or losses of any kind caused to the user or vendor that are generated by failures or disconnections in the telecommunications networks that cause the suspension, cancellation or interruption of the platform service during the provision of services or in advance.
Kendani.com excludes, with the exceptions provided for in current legislation, any liability for damages of any nature that may be due to the lack of availability, continuity or quality of the operation of the website and its contents, non-compliance of the expectation of usefulness that users could have attributed to the website and content.
The function of the hyperlinks that appear on this website is exclusively to inform the user about the existence of other websites that contain information on the subject. These hyperlinks do not constitute any suggestion or recommendation. Kendani.com is not responsible for the contents of said linked pages, the operation or usefulness of hyperlinks or the result of such links, nor does it guarantee the absence of viruses or other elements in them that may cause alterations in the computer system ( hardware and software), the documents or files of the user or the vendor, excluding any responsibility for damages of any kind caused to the user for this reason.
Kendani.com is also not responsible for security errors that may occur, nor for damages that may be caused to the user’s computer system (hardware and software), or to the files or documents stored in it, as a result of:
– The presence of a virus on the user’s or vendor’s computer that is used to connect to the services and content of the website,
– A malfunction of the browser or the use of outdated versions of it.
Access to the website does not imply the obligation on the part of Kendani.com to control the absence of viruses, worms or any other harmful computer element. In any case, the responsibility for the availability of adequate tools for the detection and disinfection of harmful computer programs lies with the user or vendor, therefore, Kendani.com is not responsible for possible security errors that may occur during the provision of the platform service, or any possible damage that may be caused to the computer system (hardware and software) used by the user, vendor or any third parties, the files or documents stored therein, as a result of the presence of viruses on the user’s computer used for the connection to the services and contents of the web page, a malfunction of the browser or the use of outdated versions of it.
EUROPEAN PLATFORM FOR E-COMMERCE CONFLICT RESOLUTION
We inform users that the online consumer dispute resolution platform (“ODR Platform, Online Dispute Resolution”) is operational for all countries of the European Union. In Spain, the European Commission has designated the European Consumer Center attached to the Spanish Agency for Consumption, Food Safety and Nutrition, as the platform’s contact point, to assist and support the filing of claims through the aforementioned platform.
From the entry into force of Directive 2013/11 / EU of the European Parliament and of the Council of
May 21, 2013, on the alternative resolution of consumer disputes and Regulation 524/2013 of the
European Parliament and the Council, we are obliged to inform our buyers about the existence of the platform. Hence, we inform our users that in the event of any conflict with Kendani.com, there is a European procedure for resolution. The procedure consists of the following:
The buyer must access this platform and complete the online claim form. Once completed, it will be sent from the same platform. The claim will be sent to Kendani.com, who will propose to the buyer an entity for alternative resolution of the conflict. Once the consumer and the seller agree on the mediation entity that will resolve their conflict, the platform will send the claim to the chosen entity.
The mediation entity will deal with the case electronically and will propose a solution within a maximum period of 90 days.
These conditions are governed by Spanish law.
All copyrights reserved according to international intellectual property laws and treaties. Copying, reproduction or diffusion, total or partial, by any means, is expressly prohibited.